Seattle University launched TimelyCare, the only student-first telehealth provider that offers a complete care solution, on March 28. All Seattle University students now have access to this new health and wellness resource. This important step forward in Seattle University’s commitment to student health and wellness aligns with the initiatives of Reigniting Our Strategic Directions Goal 3: Enhance the Student Experience. Integrating TimelyCare into existing services improves access and expands care for students. The working group charged with addressing student health and wellness was integral to bringing TimelyMD to our students. Co-chairs Kim Caluza and James Willette, along with other university leaders, facilitated the work of identifying the immediate need for changes in support of student health and wellness. 

Services available through TimelyCare include:

• Medical: 24/7, on-demand access to a medical provider that can treat a wide range of common illnesses like cold and flu, sinus infection, allergies and more.
• Scheduled Medical: scheduled options to speak to a medical provider.
• TalkNow: 24/7, on-demand access to a mental health professional to talk about anything at any time.
• Scheduled Counseling: scheduled options to speak to a licensed counselor (up to 12 visits per year).
• Health Coaching: resources to help students adopt healthier lifestyle behaviors related to sleep issues, nutrition, weight management and more.
• Psychiatry: services provided by referral from an on-campus medical or mental healthcare provider.
• Group Sessions: Weekly Guided Meditation and Yoga Group Sessions, plus specialized discussions throughout the year. 

FAQs

Q: How can students access TimelyCare?

A: Students can visit TimelyCare to register with their name and Seattle University email address. Students can then have visits from any web-enabled device – smartphone, laptop, or desktop. TimelyCare is available from anywhere in the United States.

Q: Who can use TimelyCare?

A: Any Seattle University student.

Q: How much does a visit cost?

A: Nothing! TimelyCare services are available with no out-of-pocket cost or insurance requirements for all Seattle University students. 

You can learn more about TimelyCare at Wellness & Health Promotion. Faculty and staff who would like to learn more about TimelyCare, including how to use its consultation services, are invited to contact Chris Fiorello, director of wellness and health promotion, at cfiorello@seattleu.edu to request a 30-minute Zoom overview and Q&A session for your teams. If you have any questions please contact wellness@seattleu.edu.