Job Title: Chief Business Operations Officer (Retired)
Company: Quest Software
Industry: Software
Mentor Since: Fall 2023
Will Mentor: Early Career MBA, Graduate Students
Profile
Background
Job Description
I led a global team providing operational expertise and support to our five business units, spanning across sales operations, customer operations, marketing operations, product operations, partner programs and operations, customer success/technical support and IT Business Applications. This work involved major strategic initiatives including team and application integration for multiple acquisitions, optimizing sales and customer service-related processes, and implementation of new CRM and ERP applications. Creating an environment and culture where individuals and teams can grow and excel has always been core to my philosophy when leading and managing teams.
Company Description
Quest Software is a $1B+ legacy software company providing IT solutions for data management, IT operations and cybersecurity to global enterprise customers.
Employment History
Chief Business Operations Officer, Quest Software, 2016-2020 VP, Global Sales Operations, MicroFocus (formerly Attachmate), 2011-2016 Director, Global Sales Operations, Attachmate, 2006-2011
Education
MBA, Technology Management, UW Foster School of Business (obtained while employed fulltime) BS, Computer Science, University of Idaho
Mentoring Objectives & Scope
I am looking forward to engaging with early-mid career Seattle University Students as a coach and mentor. I will work together with the student to define the students' objectives, and work toward achieving those goals via group discussions, individual conversations, mock interviews and resume review & feedback.
When and where do you hold meetings with your students?
I prefer to meet in the afternoons or early evenings. Ideally, this will be a mix of in person and virtual sessions. In person sessions will need to be conducted on campus, at the student's place of work, or at a coffee shop.
Additional Information
Throughout my career, I've led global teams focused on operational excellence to improve the productivity of our internal teams, our customers and partners. I'm passionate about coaching and empowering individuals to navigate their job search and careers.