FAQs

PUBLIC SAFETY'S PORTAL FOR MANAGING BUILDING ACCESS REQUESTS

Public Safety is using new service portal to manage building access requests including keys, cards, cipher, and alarm codes.

Changes for Vendor and Temp cards:

Supercopy now charges $5 card fee via ProcureSU for vendors, guests, etc.

After placing your Vendor/Temp account and building access request in Public Safety portal, you will be notified about the next step which is to order their ID card through Supercopy. See message below for the details.

Orders should be placed through ProcureSU using the form entitled “Supplementary ID Badges”. This form is also used for Privilege Cards (for vendors, guests, etc.) and Copy Cards. If you are a supervisor with a Seattle University email address, you should be able to place the order yourself. If you are not a supervisor, please forward this message to them. If you do not have a Seattle University email address, you’ll need to work with your SU representative to place the order.

 

Answers to Common Problems:

  • Q. What's the status of my access request?
  • A. Upon form submission you will receive a ticket # which can be used to check the status of your request on Public Safety Portal
  • Q. I need a Key, how is this done?
  • A. Please use the Key Request form on the Public Safety Portal
  • Q. I need Card Access, how is this done?
  • A. Please use the Card Access form on the Public Safety Portal
  • Q. I need Cipher Access, how is this done?
  • A. Please use the Cipher Access form on the Public Safety Portal
  • Q. I lost my Campus Card and/ or it does not work.
  • A. Visit the SUperCopy office in PAVL 010 during normal business hours.  You can also visit the Public Safety during business hours.
  • Q. If I swap office with another employee, do I need to submit a key request?
  • A. No, just use the Key Transfer form on the Public Safety Portal to let us know the owner of a key has changed.
  • Q. What is the format for Batch Access Request?
  • A. Use the link to download a Batch Access Request template. You can simply fill out the template and submit it using Group Access Request form on the Public Safety Portal 
  • Q. What is Key ID (Key Number)?
  • A. You can determine Key ID by looking at the key.

         Key ID is Building Number Key Code - Copy Number (ex. 99 AJ3 - 5)

         

Public Safety's Location

 The Department of Public Safety is located in the 1313 Columbia Building (CLMB), room 002. Community members have afterhours card swipe access to the main entry doors of the CLMB to connect with Public Safety or call 206.296.5990 24-hours a day